EasyBaji Privacy Policy

01 Who We Are

EasyBaji ("easybaji", "we", "us", "our") operates the online gaming and sports betting platform available at easybaji.live. We are the data controller responsible for the personal information you provide when you register and use the easybaji platform.

If you have any questions about how easybaji handles your personal data, or if you want to exercise any of your data rights, you can contact us at [email protected]. We aim to respond to all privacy-related enquiries within 5 business days.

EasyBaji is committed to handling your personal data responsibly, transparently and in accordance with applicable data protection principles. This policy is reviewed and updated regularly to reflect changes in our practices or applicable law.

02 What Data We Collect

EasyBaji collects the following categories of personal data:

We only collect data that is necessary for the purposes described in this policy. We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs or health information unless required by law.

03 How We Collect Your Data

EasyBaji collects your personal data through the following means:

• Directly from you — when you register an account, complete identity verification, make a deposit or withdrawal, contact support or respond to a survey.
• Automatically — when you visit easybaji.live or use the easybaji app, we automatically collect technical and usage data through cookies and similar tracking technologies.
• From payment providers — when you make a deposit or withdrawal, our payment partners share transaction confirmation data with us to credit or debit your easybaji wallet.
• From identity verification services — when you complete account verification, we may use a third-party service to confirm the authenticity of the documents you provide.

04 Why We Use Your Data

EasyBaji uses your personal data for the following purposes:

• Account management — to create and maintain your easybaji account, verify your identity and process your login.
• Payment processing — to process deposits and withdrawals to and from your registered payment method.
• Fraud prevention and security — to detect and prevent fraudulent activity, money laundering and other illegal conduct on the easybaji platform.
• Legal compliance — to comply with applicable laws and regulations, including anti-money laundering requirements and age verification obligations.
• Customer support — to respond to your enquiries, resolve disputes and provide assistance when you need it.
• Platform improvement — to analyse how members use the easybaji platform and identify areas for improvement.
• Responsible gaming — to monitor gaming patterns and identify members who may need support with responsible gaming tools.
• Marketing communications — to send you promotional offers and updates, but only if you have opted in to receive them.

05 Legal Basis for Processing

EasyBaji processes your personal data on the following legal bases:

• Contract performance — processing your data is necessary to provide the easybaji service you have signed up for, including account management and payment processing.
• Legal obligation — we are required by law to collect and retain certain data, including identity verification records and financial transaction logs.
• Legitimate interests — we process certain data to protect the security and integrity of the easybaji platform, prevent fraud and improve our services. We only do this where our interests are not overridden by your rights.
• Consent — where we rely on your consent to process data — for example, for marketing communications — you can withdraw that consent at any time by contacting support.

06 Who We Share Data With

EasyBaji does not sell your personal data. We share your data only with the following categories of third parties, and only to the extent necessary for the stated purpose:

• Payment providers — bKash, Nagad and Rocket receive transaction data necessary to process your deposits and withdrawals.
• Identity verification services — third-party providers who help us verify the authenticity of identity documents submitted during account verification.
• IT and hosting providers — companies that provide the infrastructure on which the easybaji platform runs. These providers are contractually bound to protect your data.
• Fraud prevention services — providers who help us detect and prevent fraudulent activity on the platform.
• Legal and regulatory authorities — we may be required to share data with law enforcement or regulatory bodies in response to a lawful request.

All third parties who process data on behalf of easybaji are required to handle your data securely and in accordance with applicable data protection standards. We do not allow our service providers to use your data for their own purposes.

07 Cookies and Tracking

EasyBaji uses cookies and similar tracking technologies to improve your experience on the platform. Cookies are small text files stored on your device when you visit a website. We use the following types of cookies:

• Essential cookies — required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. You cannot opt out of essential cookies.
• Analytics cookies — help us understand how members use the easybaji platform so we can improve it. These cookies collect anonymised data about page visits, session duration and navigation paths.
• Preference cookies — remember your settings and preferences, such as your preferred language or display settings.
• Marketing cookies — used only if you have opted in to receive personalised promotions. These cookies help us show you relevant offers based on your activity on the platform.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the easybaji platform. For more information on how to manage cookies, refer to your browser's help documentation.

08 Data Retention

EasyBaji retains your personal data for as long as your account is active and for a period after account closure as required by law or legitimate business need. Specific retention periods are as follows:

• Account and identity data — retained for the duration of your account and for a minimum of 5 years after account closure, as required by anti-money laundering regulations.
• Financial transaction records — retained for a minimum of 5 years from the date of the transaction.
• Support communications — retained for 2 years from the date of the last communication.
• Technical and usage data — retained for up to 12 months from collection, after which it is anonymised or deleted.
• Marketing consent records — retained for as long as you remain opted in, plus 1 year after opt-out for compliance purposes.

When data is no longer required, easybaji securely deletes or anonymises it so that it can no longer be linked to you as an individual.

09 Data Security

EasyBaji takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction or alteration. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the easybaji platform.
• Encryption of sensitive data at rest, including payment information and identity documents.
• Access controls that limit which easybaji staff can access personal data, based on their role and need.
• Regular security audits and penetration testing of the easybaji platform.
• Two-factor authentication options for member accounts.
• Monitoring systems that detect and alert us to suspicious access patterns.

While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password and never share your login credentials with anyone.

10 Your Rights

As an easybaji member, you have the following rights regarding your personal data:

• Right of access — you can request a copy of the personal data easybaji holds about you.
• Right to rectification — if any data we hold is inaccurate or incomplete, you can request that we correct it.
• Right to erasure — you can request that we delete your personal data, subject to legal retention requirements.
• Right to restrict processing — you can ask us to limit how we use your data in certain circumstances.
• Right to data portability — you can request a copy of your data in a structured, machine-readable format.
• Right to object — you can object to our processing of your data where we rely on legitimate interests as the legal basis.
• Right to withdraw consent — where processing is based on your consent, you can withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at [email protected]. We will respond within a reasonable timeframe and will not charge a fee for standard requests. We may need to verify your identity before processing your request.

11 Children's Privacy

The easybaji platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a member is under 18, we will close their account immediately and delete any personal data associated with it.

If you believe that a minor has registered an account on easybaji, please contact us at [email protected] so we can investigate and take appropriate action. We take underage access to gambling platforms very seriously.

12 Changes to This Policy

EasyBaji may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or platform features. When we make material changes, we will notify you via email or a prominent notice on the platform before the changes take effect.

The date at the top of this page shows when the policy was last updated. We recommend checking this page periodically. Your continued use of the easybaji platform after an update constitutes your acceptance of the revised policy.

If you disagree with any changes to this policy, you should stop using the platform and contact us to request account closure. We will process your remaining balance and delete your data in accordance with the retention periods described in Section 8.

13 Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the way easybaji handles your personal data, please get in touch with us:

• Email: [email protected]
• Live Chat: Available 24/7 from within your easybaji account dashboard.
• FAQ: Visit our FAQ page for answers to common privacy questions.